Domestic shipping

Domestic shipping on all orders proceeded by Nova Poshta is free of charge.

 

International shipping

We are pleased to offer worldwide shipping proceeded by DHL Express.

Order delivery time depends on the destination and usually takes 6-10 business days.

We offer complimentary shipping on orders over 800 EUR/880 USD/690 GBP.

Orders are dispatched within 1-2 business days of being placed.

 

Preorder

For items featured as preorders, please allow us 7-14 business days to create your garment. For more information on your preorder, please inquire at This email address is being protected from spambots. You need JavaScript enabled to view it.

DHL Express usually operates between 9 AM—and 6 PM on business days.

Once the courier has collected the order, you will receive the shipping confirmation email.

All orders require a signature upon delivery, which means the responsibility for the shipment passes to you. If you have specified another recipient, you confirm that a signature by the third party is sufficient proof of delivery. 

Kindly note that we are unable to deliver to P.O. Boxes. If you entered a P.O. Box as your shipping address, we will contact you via email for an alternative address, which may cause delays in the delivery.

 

Taxes and duties

We ship worldwide with taxes and duties included. Nué is responsible for these additional costs.

 

Payment

We accept Visa and MasterCard, Apple Pay, and GPay.

All transactions on this website are processed using Fondy, a secure online payment gateway that encrypts your card details in a safe host environment.

Once you place an order, you will receive a confirmation email and a dispatch email when your order is shipped that contains all the details needed to track your shipment.

If you require any further information, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.